Kamis, 12 Maret 2009

Internet ??????

Source by WIKI

The Internet is a global network of interconnected computers, enabling users to share information along multiple channels. Typically, a computer that connects to the Internet can access information from a vast array of available servers and other computers by moving information from them to the computer's local memory. The same connection allows that computer to send information to servers on the network; that information is in turn accessed and potentially modified by a variety of other interconnected computers. A majority of widely accessible information on the Internet consists of inter-linked hypertext documents and other resources of the World Wide Web (WWW). Computer users typically manage sent and received information with web browsers; other software for users' interface with computer networks includes specialized programs for electronic mail, online chat, file transfer and file sharing.

Short About CRM

CRM (customer Relationship Management) is a sett off strategy, process and technology that aims to achieve optimum relationship between customer and Company in every cycle start from marketing, sales, to post sales servic. CRM Focus is to achieve an optimum balance between corporate investement and the fullfilling of the customer needs in order to generate the maximum profit.


mCRM (Mobile Customer Relationship Management) is kind off CRM implementation that uses mobile device ad the media. Am advancement in mobile technology made mCRM to become a potential media to implement CRM system. Thus communication process in mobile device is differ from other media.

why IS is Important

The blending of internet technologies and traditional business concerns is impacting all industries and is really the latest phase in the ongoing evolution of business. All companies need to update their business infratructure and change the way they work to respond more immediately to customer need


And there are three fundamental reason for all applications of information technology. They are found in three vitals role that information system can perform for a business enterprise.


1. support of its business process and operations

2. support of decision making by its employees and manager

3. support of its strategies for competitive advantage